<%@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%> <% msg=request.querystring("msg") aencab = Session("encuesta1") If isArray(aencab) Then cliente=aencab(1,0) fecha=aencab(1,1) calidad=aencab(1,2) tiempos=aencab(1,3) presentacion=aencab(1,4) cantidad= aencab(1,5) quejas= aencab(1,6) atencion=aencab(1,7) comentarios=aencab(1,8) sugerencia=aencab(1,9) ccoment3=aencab(1,10) ccoment4=aencab(1,11) ccoment5=aencab(1,12) ccorreo=aencab(1,13) catendio=aencab(1,14) else ReDim aencab(1,16) session("encuesta1")=aencab end if %> Sinil - Customer Service

SURVEY OF CUSTOMER SATISFACTION PERCEPTION

<% response.write(msg) %>

CUSTOMER: DATE:


Through this survey we are kindly request that you to evaluate the quality of the products delivered, as well as the service provided during the period of:

First Semester 2020, January 01 to June 30, 2020.

Please indicate below your Satisfaction degree considering a scale from 0% to 100%.
1.-¿Did the products delivered meet your quality requirements?
2. ¿ How do you consider the material delivery times were ?
3. ¿ The presentation of the Product was in accordance with what was agreed?
4. ¿ The Product Quantity was in accordance with the requirements ?
5. ¿The complaints were attended promptly?
6. ¿How would you rate the service and the attention provided by the staff of our organization ?
COMMENTS:
In case you have any suggestion of improvement, we greatly appreciate you write it down in the following lines:
 


Respondent Name

¡Thank you for choosing us as your Carton Packaging supplier!

The information collected will serve to improve the service provided by Sinil Industry.


Sincerely, greets You

Gladys Ruiz
Customer Service Manager.
SC-01-F01-REV 02